Rob Simcock

Our support is unparalleled – whether clients are using Kappris, our templates, our document filer or bespoke software – because our support and development teams work side-by-side. With such direct access to the software developers, our support team is able feed feature requests as well as maintenance fixes into the development roadmap.

We are working closely with our clients to extend Kappris into the realms of the “paper-light” office with simple signing technology and digital document audit trails. We harness our client’s knowledge of their business and their aspirations so we can apply our expertise to help them achieve increased user productivity as well as time and cost savings. User feedback has been essential: we listen, we react and we respond accordingly. We strive constantly to look after our clients and improve our solutions, a fact that is echoed throughout our client testimonials.