Sarah was the Director of Legal Operations at Royal Mail plc until 31/12/17. She was responsible for managing the budget for Group Legal; running all legal panel reviews and other legal appointments alongside the GC; and managing Royal Mail’s law firms. Sarah was also accountable for all the operational aspects of a team of c. 80 people – including investigating and implementing new legal technologies – including an ebilling system and a contract automation tool. Her strong focus was on leading project and business process management in a continually changing, highly cost conscious environment.
After working freelance for some months in her spare time, on both the law firm and in-house side, Sarah recently left Royal Mail to pursue interim/freelance opportunities full-time.